The in-room dining breakfast presentation was stunning, and the attentive staff made my stay truly enjoyable. Their care and professionalism stood out, leaving a lasting impression.

Woke up to a stunning view of the Imperial Palace and enjoyed a delightful breakfast that turned my mornings into moments of indulgence. The staff was incredibly attentive.

However, the parking situation was limited, leading to some inconvenience during peak hours. I had to walk a bit further than expected.

The location is perfect for family adventures, just a quick train ride from Akihabara and a pleasant jog around the imperial palace. The room had lovely views, and we praised the hotel’s modern amenities, offering a truly family-friendly experience during our stay.

My kids wished for more options for connecting rooms.

Stayed for two nights at the Palace Hotel and was highly impressed by the exceptional service. The staff were exceptionally attentive and went out of their way to assist with my work needs. The room was spacious and well-appointed, featuring a comfortable bed and a lovely view of the gardens. The breakfast buffet was extensive, offering a range of delicious options including freshly baked pastries and organic juices. The business center was also very useful for my meetings, providing the necessary equipment.

No significant negatives to report.

I was captivated by the elegant and airy design of the Palace Hotel Tokyo, featuring large floral displays and modern art, which created a welcoming atmosphere. The easy accessibility made moving around the hotel very comfortable for seniors like me.

More seating in common areas would be helpful.

Be sure to request a room with a balcony for an enjoyable view and fresh air during your stay.

Had an amazing time with friends! Super close to the Ginza shopping area and Akihabara electric town, making it easy for us to explore. The hotel features spacious balconies and fantastic views. The staff was friendly and the food options were varied and delicious. Definitely recommend the club lounge afternoon tea!

Great views from the spacious balcony. The bed was incredibly comfortable. Breakfast had a wide variety of delicious options. Staff were friendly and attentive. The location was perfect for exploring nearby attractions. 😊

the palace hotel had an excellent location, near the gardens and tokyo station. our deluxe king room was comfortable and offered a lovely view. the staff were standout, especially the housekeeping team who helped with our tech issues. breakfast was tasty, and we enjoyed the spa services too.

recommend

Amazing service and spa!

Spent one night here and was blown away! The staff is super helpful, especially the reception manageress. The in-room breakfast was a delight, such a cool presentation! The Evian Spa is top-notch with fantastic therapists. Only hiccup was the pool was a bit crowded when we wanted to take a dip.